Profile Summary

Profile Summary

Program Manager, Portfolio Manager, Project Manager, Business Analysis, Business Analyst, PMP, PgMP, Manager, Digital Transformation Manager, Digitalization, Vendor Management, Team Managemen, Stakeholder Management, Agile, Waterfall,
IBM, FileNet P8, ECM, EDM, DMS, EDMS, CMS, CM, BPM, RM, Content Manager, Image Manager, Business Process Manager,Records Manager, Document Management,content management, enterprise content management, Workflow, Imaging, Workflow systems, process re-engineering, e-government,systems integration,information portal, knowledge management, Automation, Business Process Management, Re-engineering, Kofax Ascent Capture,
ECM Solution Architect, ECM Program Manager, ECM Project Manager, ECM Consultant, ECM Contractor, Architect, Resume, Candidate, CV, FileNet Certified Professional

Senior Information Technology Management professional with over 20 years of experience delivering enterprise business solutions with emphasis on portfolio, program and project management, IT management and Enterprise Content Management solutions. Strong background in identifying and establishing strategic relationships to generate significant business value and manage stakeholders from the executive level to the user community with the ability to bridge communication gaps between technology and business environments with an ability to influence stakeholders.

Solid technology delivery and business strategy experience with high degree of conceptual intelligence, initiative and personal accountability with the ability to think critically about goals, deliverables and life-cycle plans to ensure alignment with business requirements.

Fully practiced in business process analysis and developing needed architecture to improve business productivity and reduce operational costs yielding measurable hard and soft savings.  Experienced of working at both client and consulting organizations, resulting in enriched vision for the projects and skilful ability to understand and manage client and vendor expectations.  Industry experience includes Oil and Gas, Banking and Financial, Insurance, Telecoms as well as the public/government sector.

Program and Project Management Experience

  • Full program and project lifecycle experience; initiation, planning, implementation, monitoring and control to closing and transition to operations. Program Management oversight including the development of program/project plans, defining risks and risk mitigation strategies
  • Ability to synthesize a prioritized business and technical roadmap and translate it into an executable program of work
  • Proven success managing technical and non-technical teams, presenting innovative strategic and tactical solutions while providing sound program management
  • Strength in evaluating, recommending, and championing the design and delivery of technology and process improvement strategies to enhance business productivity, increase profitability and achieve operational excellence
  • Extensive experience delivering large size ECM and BPM implementations across various industry sectors, such as Oil and Gas, Banking and Financials, Government, Insurance and telecommunications
  • Excellent organisational and time management skills, with experience in dealing with demanding deadlines in high-pressure and dynamic environments with high attention to detail
  • Ability to own applications management and drive solution delivery across Business and Technology using methodologies and processes to manage both long and short term objectives
  • Proven success in enterprise delivery strategies (agile and waterfall), programme management, client relationship management, vendor and stakeholders management
  • Successful in recruiting and retaining talented staff, and committed to developing highly engaged, productive and dedicated teams


Enterprise Content Management and Business Process Management Experience

  • More than fifteen years of experience in Document Imaging, Capture, Enterprise Content Management (ECM) and Business Process Management (BPM) solutions
  • Experienced ECM professional in management of information systems, strategic operations management and business process improvement across a broad base of complex Financial Services, Government, Telecoms and Insurance organizations
  • Experience creating ECM and BPM technology strategies, vendor selection, governance and solutions architecture and delivery
    Concentration on building ECM and BPM business solutions from the business need and solutions aspect, in contrast to the product line
  • Experienced in assessment and validation work for ECM implementations with unique capability to identity gaps and align workarounds and bottlenecks based on best practices
  • Implemented numerous enterprise-level ECM and BPM solutions resulting in hard dollar savings, improving process efficiency, enabling growth, improving content security and access to content throughout the enterprise
  • Strength in evaluating, recommending, and championing the design and delivery of technology and process improvement strategies to enhance business productivity, increase profitability and achieve operational excellence